VOD Media was formed in 2011 by a group of entrepreneurs drawn together by a passion for great hospitality experiences, a fascination with digital innovation, and an obsession with problem-solving. As travelers, we knew that guests intuitively judge hospitality brands by the ease of their technology and that almost every hotel in Africa sees Wi-Fi as its number one guest pain-point.
As entrepreneurs in the technology space, we knew that only a handful of hotels had updated their legacy analogue systems. We knew that while analogue systems were a high-maintenance expense, digital integration created new revenue streams and impressive ROI, and most importantly significantly improve the guest experience. Once we have completed a project guests are offered a truly unique experience from what they are accustomed to. The biggest change is the huge increase in picture quality, channel selection and communication of the hotel brand, amenities and services. Once we have overhauled the guest experience on the TV we look to improving what is the most important part of the guest stay in 2017…the Wi-Fi.
And as trouble-shooters, we were willing to put in the hours to deliver an end-user experience that surpassed expectation. We are able to combined digital TV and high speed internet into one offering, knowing that it does not always make financial sense to update one without the other.
With the international backing of LG and Acentic, we began our first digital installation at Africa’s greenest hotel, Hotel Verde in Cape Town.
Quickly on the heels of this, we implemented site-specific digital systems upgrades for:
VOD Media has subsequently become the largest digital hospitality service provider in the 150-plus screen market. We have worked hard to earn our reputation for unparalleled service excellence.