Being the largest hotel in Southern Africa, and situated across from the way from the Cape Town International Convention Centre, the implemented solution had to please the most difficult of hotel guests and keep in line with Starwood Brand Standards. Priority was put on the High Speed Internet Gateway, which is now offering thousands of guests, day visitors and conference delegates a world class connection throughout the property.
The brief was clear when working with the General Manager of The Westin, they required a complete overhaul of their television and Wi-Fi infrastructure and a state of the art high definition guest user interface was expected. The coaxial cabling that has been in the property since the building went up over 10 years ago was also in desperate need of replacement.
A complete overhaul of the Hotel required re-cabling for both IPTV and Wi-Fi, new Wi-Fi access points from Ruckus, HP switching and of course the latest Acentic technology. Working with the latest technology available a comprehensive and successful upgrade was achieved. The Westin now enjoys some of the highest guest satisfaction scores across the Starwood group. We are extremely proud of the Westin project. Our ongoing support and development with the hotel has won us many more projects off or this massive and exciting renovation.
The previous TV system, in which we were able to broadcast High Definition channels and an interactive menu over the existing Coaxial infrastructure, paved the way for the implementation of the new IPTV system. Guests are now able to enjoy the full functionality of this premium system, such as content sharing, and in room directory and a full bouquet of HD channels.